Coronavirus Latest Information

Updated 10th July

In light of the global situation regarding Covid-19 (Coronavirus) and the impact on travel plans, we understand that you may have questions about your upcoming booking.

Our staff are working from home and systematically prioritising all bookings that are potentially affected. Thank you for your patience during this challenging period.

What to expect on your holiday?

With over 2,500 hotels and golf courses available through our website, it is unfortunately not possible to provide a full and conclusive list of measures that each venue has implemented as they begin to welcome guests once again. Not least because these measures often change at each venue on a daily basis! However, we’ve compiled a list below of some of the most common changes that you may expect to see when arriving at your venue this summer.

  • With social distancing measures, you may find slightly longer queues at check-in. Some venues may ask you to pre-register on an app to speed up the process.
  • For additional security, your temperature may be taken upon arrival.
  • Venues will likely implement social distancing measures throughout the complex.
  • Rigorous cleaning protocols are likely to have been put in place which may affect check-in / out times.
  • There may be changes to restaurant layouts and dining options on-site. It is unlikely that ‘breakfast buffets’ will be available.
  • Most venues are offering table service for drinks & dinner, and multiple household groups may be split up. We would strongly advise on waiting until check-in to ask what the latest dining arrangements are at your venue.
  • Government guidelines now stipulate that spas can open from the 13th July, gyms and indoor pools can open from the 25th July.
  • Bar areas are likely to be open albeit with table service being the preferred option, although nightclubs will remain closed until government guidelines allow them to be opened.
  • Golf courses will implement social distancing measures to ensure the safety of the golfers.
  • Buggies will be sanitised between each guest, which may affect availability.
  • Some on-course furniture such as benches, all washers, shoe cleaning and bunker rakes may have been removed.
  • Most venues will accept cash but contactless payments on debit/credit cards will likely be the preferred option.

This is a constantly evolving situation and we are doing our best to gather the most up to date info from the resorts. If you have any particular concerns or questions about a specific venue, we recommend checking for further information on their website.

Notes for overseas travellers

With each country having individual policies around accepting visitors throughout this summer it is important that all overseas travellers check the below before travelling.

  • Check FCO advice to make sure that the country you are travelling to is accepting holidaymakers.
  • Check your departure and arrival airports website for any specific measures that have been implemented – including whether face coverings are mandatory.
  • Ensure you are aware of any changes to flight times, or arrival times at your departure airport.
  • Ensure you have travel insurance and are familiar with what is covered within your plan.
  • We recommend that you take face masks and hand sanitiser for your trip

Due to the information currently shared from both the UK government and our travel partners from across the globe, we are unable to best-guess what restrictions may or may not be in place after the 31st July. If your travel date is beyond this, we recommend checking back in on this page closer to your departure date where changes will be regularly updated.

ABTA information

ABTA have created a Coronavirus Q&A page for customers, which is being updated regularly. Visit https://www.abta.com/news/coronavirus-outbreak for further information.

The Foreign and Commonwealth Office provides up to date information about travelling abroad for all of the destinations we promote. Visit https://www.gov.uk/guidance/travel-advice-novel-coronavirus for further information.